Insurance & billing

Insurance and billing at our Hollywood, FL office

We accept most traditional insurance plans and file your claims for you. Our trained team answers questions about your benefits, explains the treatment you’re considering, and gives you a cost estimate, so there are no surprises.

Most traditional plans accepted Claims filed for you Financing available
Dr. Tamara Rojas and her team in their Hollywood, FL officeBilling handled in-house
Your insurance

How we work with your dental plan.

Our front desk is trained in insurance and scheduling, and our office manager handles claims and billing. If we don’t know the answer to your question right away, we’ll find out and call you back promptly.

IN NETWORKMost traditional plans acceptedCall us before your visit and we’ll verify whether we accept your plan and what your benefits look like.
OUT OF NETWORKWe still file your claimIf we don’t accept your insurance, we’re happy to file the claim for your reimbursement, as long as your plan lets you choose your own periodontist.
NO INSURANCEOther ways to payCash, checks and credit cards, CareCredit for those who qualify, financing → and our in-house plan →
Front desk team reviewing insurance benefits and a treatment estimate
Step by step

How billing works at our office.

1
Call to verify your plan

Give us your insurance details and we’ll check whether we accept your plan and answer questions about your benefits.

2
Exam, treatment plan and estimate

Dr. Rojas examines you and explains what she recommends. No fees are final until you have been examined and a treatment plan is established; then our team gives you a cost estimate.

3
We file the claim

Our office manager submits your claim to your insurance company, in network or out of network.

4
Settle any balance your way

Pay at the office, use financing, or make a payment online.

Good to know

Before your first visit.

Bring your insurance card and a photo ID to your first appointment, along with a list of your medications. If you have a referral or recent x-rays from your general dentist, ask them to send those over too. Our new patient page has the rest of what you need.

Treatment from a periodontist — such as periodontal therapy for gum disease or dental implants — is often planned in stages, and every dental plan covers these services differently. That’s why we give you an estimate based on your exam and treatment plan instead of quoting a number over the phone.

In pain or have a dental emergency? We always try to make same-day appointments for emergencies and patients in pain whenever possible — call (954) 963-4700 or see dental emergencies. From check-in to the time you leave, our team will do everything possible to make you feel comfortable.

FAQ

Insurance and billing questions

Do you accept my dental insurance?+

We accept most traditional insurance plans. Call (954) 963-4700 before your visit and we’ll verify whether we accept your plan.

What if you don’t accept my insurance?+

We’re happy to file your insurance claim for your reimbursement, as long as your plan lets you choose your own periodontist.

Can you tell me what my treatment will cost?+

Our team can give you a cost estimate for the services you’re interested in. No fees are final until you have been examined and a treatment plan is established.

What payment methods do you accept?+

We accept cash, checks and credit cards, and offer CareCredit to those who qualify. Third-party financing and our in-house dental plan are also available.

Who do I talk to about a bill?+

Our office manager handles claims and billing. Call (954) 963-4700, or pay your balance through our online payment page.

Can I be seen the same day if I’m in pain?+

We always attempt to make same-day appointments for emergencies and patients in pain whenever possible. Call us as early in the day as you can.

Questions about your coverage? Ask us first.

Send the form and our team will call you back, or reach us during office hours, Monday–Friday 9am–5pm. Meet Dr. Tamara Rojas, board-certified periodontist.

Request an appointment

Please don’t include medical details here. Prefer to talk? Call (954) 963-4700

CallBook Appointment